What do I do if I have a problem with my registrar?

First, try to resolve the issue with the registrar directly. Registrars are required to have customer support mechanisms to assist you. Your registration agreement is a contract between you and your registrar, and therefore Afilias does not normally intervene in such disputes.

If the problem persists, visit the InterNIC Registrar Problem Report page. It provides additional suggestions, and a report form.